Contact Us

At bteraee.com, customer satisfaction is the cornerstone of our business. Our dedicated support team iscommitted to providing you with a seamless shopping experience and timely assistance for any inquiries you may have.

Email: thanks@bteraee.com 
Hotline Service Hours: PDT 9AM-6PM

For questions regarding product details, shipping status, technical issues, or styling advice, pleasereach out to us via email. If you are contacting us about an existing order, please include your ordernumber in the subject line to ensure a faster resolution. We aim to respond to all inquiries within 24 to48 business hours. Your feedback is invaluable to us as we strive to improve our products andservices.

TREVANO SOLUTIONS S.R.L.
Company Registration Number: J2025041588009
Bucharest, Sector 6, Str. VALEA OLTULUI, No. 2, ROOM 1, Block M9, Staircase A, Floor 6, Apartment 36