Terms Of Purchase

These Purchase Terms govern all purchase transactions made on bteraee.com. By placing an order and completing payment for any products (including faucets, tool kits, cleaning supplies and accessories), you fully read, understand and agree to be bound by these terms. These terms constitute a valid sales contract between the buyer and the store.

1. Contract Formation

1. The buyer is the individual or business who places the order and completes payment.

2. The seller is the operator of bteraee.com, responsible for product sales, shipment and after-sales performance.

3. A valid sales contract is officially formed once your order is successfully paid.

4. You confirm that you are at least 18 years old and have legal capacity to make purchases. Minor purchases shall be the full responsibility of their guardians.

2. Product Information

1. All product descriptions, sizes, materials, specifications and images displayed on our website are accurate and genuine.

2. Minor visual differences caused by lighting, screen display settings or product batch updates do not count as product defects.

3. All products are for personal household and DIY use only. Unauthorized commercial resale or illegal usage is strictly prohibited.

3. Pricing & Payment Terms

1. Final product prices, discounts and shipping fees are confirmed at checkout.

2. Prices may change due to promotions, inventory and cost adjustments without prior notice.

3. You agree to use legal and authorized payment methods. We reserve the right to suspend or cancel orders with suspicious or fraudulent payment activity.

4. All third-party payment fees, exchange rate losses and bank charges are borne by the buyer.

4. Inventory & Order Fulfillment

1. In case of stock shortage, product discontinuation or supply issues, we offer full refund or equivalent replacement without further compensation liability.

2. We follow standard shipping processing time. No custom urgent shipping requests are guaranteed unless officially confirmed.

3. We are not responsible for delivery failures caused by incorrect or invalid shipping information provided by the buyer.

5. Order Cancellation Policy

1. Unshipped orders: Free cancellation and full refund is available.

2. Shipped orders: Cancellation is not allowed. Returns must follow our official Return Policy.

3. We reserve the right to cancel malicious, abnormal, bulk or fraudulent orders.

6. Customs & Import Taxes

1. All international duties, taxes and customs clearance fees are the buyer’s sole responsibility.

2. Buyers may not refuse delivery or claim full refunds solely due to customs charges or clearance procedures.

7. After-Sales & Transaction Compliance

1. All returns, refunds and after-sales services are subject to our official Return Policy and Shipping Policy.

2. Malicious disputes, fake refund claims and abusive reviews are prohibited. We reserve the right to refuse future services and pursue legal remedies.